Key takeaways
- Same thread, one new reason, one one-word ask, shorter each time.
- Day 3, day 7, day 14, then a polite close; the close gets replies too.
- Make the sequence a schedule so the follow-ups happen without memory.
A good follow-up is not a reminder that you exist. It is a shorter, easier version of the original ask, sent at a better moment, with one new reason to answer. Here is the structure and four templates that follow it.
The structure
- Reply in the same thread. The context is already there; a new subject line restarts the work for the reader.
- One sentence of why now. A new reason: a date, a result, a piece of information they did not have.
- One ask, phrased for a one-word answer. "Does Thursday work?" beats "Let me know your thoughts."
- Shorter each time. Day 3 is three sentences; day 14 is one.
Day 3
Subject: Re: [original]
Hi Dana, floating this back up in case it got buried. We are holding the pilot slot until the 24th and I would rather give it to you than the waitlist. Would a 20-minute call Thursday or Friday work?
Day 7
Re:
Hi Dana, one more thing that might make this easier: the State University team ran the same pilot in three weeks and wrote up the results here [link]. Happy to send the two-page version if a call is too much right now.
Day 14
Re:
Hi Dana, is this still worth a look on your side, or should I close it out? A one-word answer is perfect.
The close
Re:
Closing this out so it does not keep landing in your inbox. If the timing changes, reply to this thread and I will pick it straight back up. Thanks for reading.
The close gets replies surprisingly often; it removes the guilt and leaves the door open.
Running the sequence without remembering
PeakLook turns exactly this structure into a template: four steps at +3, +7, +14 and +21 days, drafted in your voice from the original thread, sent by the server on the schedule, and stopped automatically the moment Dana replies to any of them.
PeakLook is built for this
Mail that gets answered. Follow-ups that never die. Coming soon, free during the beta.
Questions
Should follow-ups apologise for chasing?
What if they opened it and did not reply?
Can I automate the first email too?
Sources
- Backlinko & Pitchbox (2019). We analyzed 12 million outreach emails. Here's what we learned. https://backlinko.com/email-outreach-study