Delete your PeakU account

How to delete your PeakU account and its data, from inside the app or by email.

Delete it in PeakU

On the phone, open Settings, scroll to the bottom and tap Delete account, then confirm. Your account, your synced health data, plans and coach history are deleted from our servers. Data still on the phone or watch goes when you uninstall the app.

Or ask us by email

If you no longer have the app, or deletion in the app fails, email hello@upeak.io from the address you signed in with. Say it is PeakU. We confirm the request from that address and delete the account and its data within 30 days, usually much sooner, and reply when it is done.

What is deleted, and what is kept

• Deleted: the account, your sign-in identity for that app, and everything stored on our servers under it: synced data, backups we host, settings and history.
• Kept for a short time: encrypted infrastructure backups roll over within 30 days, and hosting logs (IP address, time, URL) expire on their own short rolling window.
• Kept if the law requires it: records we must hold for legal reasons, only for as long as required.
• Not ours to delete: data on your own devices, in your own Google Drive or Microsoft 365 mailbox, and bug reports you chose to send, which are filed in our private issue tracker. Ask us by email and we will remove a report too.

Other UPeak apps

Deleting this account never touches your accounts in the other UPeak apps. Their steps are on the account deletion page.